Smarter Heating & Hot Water

Gas meter top-up

Use the steps for your meter type to add credit yourself. Most prepaid gas meters are either a two-button Landis+Gyr, or a Liberty keypad.

Landis+Gyr two-button meter

Digital smart meter with A and B buttons

Landis+Gyr digital smart gas meter with A and B buttons
  1. Press A to wake the screen.
  2. Press A twice more to reach Credit Entry.
  3. Press B, then A, to start entering the code. Short-press B to move to the next digit.
  4. Press and hold B to submit.

If you make a mistake, short-press B repeatedly until you get back to the digit you need.

Liberty keypad meter

EG4-style prepaid meter

Liberty EG4 keypad prepaid gas meter
  1. Press the blue A key. The screen shows VEND MODE.
  2. Type your 20-digit top-up code on the keypad.
  3. Once you have started typing, blue A becomes delete — one digit at a time.
  4. When all 20 digits are in, press B. The meter will accept or reject the code.

If it accepts the code you will see ACCEPTED, then the top-up amount, then ADDED. Five wrong codes in a row shows KEY LOCKED for 20 seconds.

Guidance only. Gas work must be carried out by a Gas Safe registered engineer. Affiliate links may earn us a commission at no extra cost.